# Annex 3: List of Holistics sub-processors [archived 2026-06-11] > Archived 11 June 2026 version of this document, kept for historical reference. :::warning Archived version This is the **11 June 2026** version of this document, preserved for historical reference. It is no longer maintained. For the current version, see [the live document](/legal/annex-sub-processors). ::: :::info Notes This is a part of our [Data Processing Agreement (DPA)](/legal/archive/data-processing-agreement/2022-08-24). ::: "Sub-Processors for Customer Database" refers to the service providers that are used by Holistics as described in the DPA ([https://go.holistics.io/dpa](https://go.holistics.io/dpa)). ### Sub-processors For Customer Database ***1. Amazon Web Services, Inc.*** **Entity Headquarter Country**: USA **Purpose**: Amazon S3, Redshift, RDS and/or other AWS services **Locations of Servers**: USA, Germany, Singapore **GDPR**: [https://aws.amazon.com/compliance/gdpr-center/](https://aws.amazon.com/compliance/gdpr-center/) ***2. DigitalOcean, Inc*** **Entity Headquarter Country**: USA **Locations of Servers**: USA, Germany, Singapore **Purpose**: Infrastructure Hosting **GDPR**: [https://www.digitalocean.com/security/gdpr/](https://www.digitalocean.com/security/gdpr/) ***3. Mailgun, Inc*** **Entity Headquarter Country**: USA **Locations of Servers**: USA, Germany, Singapore **Purpose**: Transactional Emails **GDPR**: [https://www.mailgun.com/gdpr](https://www.mailgun.com/gdpr) ### Sub-processors For Holistics Usage and Metadata The below sub-processors will process users and usage data from (or added by) Holistics users who are direct customers of Holistics (Customer End Users). ***1. Google, Inc.*** **Entity Country** : USA **Purpose** : Google Cloud Platform, Google BigQuery, Google Sheets **GDPR** : [https://cloud.google.com/security/gdpr/](https://cloud.google.com/security/gdpr/) **Email** : [redacted] ***2. AppCues*** **Entity Country** : USA **Purpose** : Onboarding Flow (For New Trial Users or New Releases) **GDPR** : https://trust.appcues.com **Email** : [redacted] ***3. FullStory*** **Entity Country** : USA **Purpose** : Facilitate Onboarding Study **Remarks** : Assist for new free trial users (only) onboarding. Turned off for European residents and active paying customers. **GDPR** : [https://help.fullstory.com/general-data-protection-regulation/gdpr](https://help.fullstory.com/hc/en-us/sections/360003790713-General-Data-Protection-Regulation-GDPR-) **Email** : [redacted] ***4. HubSpot*** **Entity Country** : USA **Purpose** : Marketing Platform **GDPR** : [https://www.hubspot.com/data-privacy/gdpr](https://www.hubspot.com/data-privacy/gdpr) **Email** : [redacted] ***5. JotForm*** **Entity Country** : USA **Purpose** : Survey Tool **GDPR** : [https://www.jotform.com/gdpr-compliance/](https://www.jotform.com/gdpr-compliance/) **Email** : [redacted] ***6. Pipedrive*** **Entity Country** : USA **Purpose** : Sales Management **GDPR** : [https://support.pipedrive.com/hc/en-us/articles/360000335129-Pipedrive-and-GDPR](https://support.pipedrive.com/hc/en-us/articles/360000335129-Pipedrive-and-GDPR) **Email** : [redacted] ***7. Slack*** **Entity Country** : USA **Purpose** : Holistics Integrations **GDPR** : [https://slack.com/gdpr](https://slack.com/gdpr) ***8. Zapier*** **Entity Country** : USA **Purpose** : Task Automation **GDPR** : https://zapier.com/legal/data-privacy **Email** : [redacted] ***9. Zendesk*** **Applications Used** : Chat, Support **Entity Country** : USA **Purpose** : Product Support and Helpdesk **GDPR:** [https://help.zendesk.com/hc/en-us/articles/360000586767-Complying-with-GDPR-in-Zendesk-products](https://help.zendesk.com/hc/en-us/articles/360000586767-Complying-with-GDPR-in-Zendesk-products) ***10. Notion*** **Entity Country** : USA **Purpose** : Company KnowledgeBase of Customer End Users **GDPR** : https://www.notion.so/help/gdpr-at-notion | Signature: | Signature: | | -------------------------- | -------------- | | Name: [redacted] | Customer Name: | | Designation: [redacted] | Designation: | | Holistics Software Pte Ltd | Company: | | Date: | Date: |