Content Endorsement

knowledge checkpoint

A grasp of these concepts will help you understand this documentation better:

• Tags

Introduction

Content Endorsement provides your organization a powerful way to mark trusted and reliable content and data. This helps users quickly identify the best information available for wider organizational use.

High-level mechanism

Content Endorsement is powered by Holistics's existing tagging system. This means you will use your existing tag (or create a new one) and designate it as an endorsed tag.

Once a tag is marked as endorsed, all objects associated with that tag will have a ✅ icon next to it.

important

Changes only apply after the code is pushed to production.

How-to

Configure an endorsed tag

As an admin, you can can designate a tag as an endorsed tag in Admin Settings > Endorsement & Archive.

Endorse an object

To endorse an object, simply add the endorsed tag to this object.

Permissions:

• Development: Anyone with access permission to Development can endorse an item.
• Reporting: Only admins and analysts have permission to endorse an item.

FAQ

1. I couldn’t find Content Endorsement feature in our account. How can we get access to it?

This feature is available exclusively on Holistics version 4.0 (since it’s powered by the tagging system). Please ensure you are using this version. If not, you can migrate your Holistics instance to version 4.0

2. What would happen when I delete an endorsed tag?

When you delete an endorsed tag from the tags.aml file, it is permanently removed from your system. This leads to:

• All items that had this tag will lose both the tag itself and its ✅ endorsement icon.
• Your system will no longer have an active endorsed tag. To re-establish endorsement, you will need to designate another existing tag as endorsed.

3. What would happen when I rename an endorsed tag?

Renaming affects both the items tagged and the behavior tied to the endorsed tag:

• Case 1: Renaming a tag → an endorsed tag:

  Similar to merging tags:

  • All items from the renamed tag will be reassigned to the endorsed tag.
  • These items will now inherit the endorsed behavior

• Case 2: Renaming an endorsed tag → any other name

  This tag will no longer be the endorsed tag: All tagged items will be reassigned to the new name and will now lose the endorsed behavior.

  To reassign a new Endorsed tag, see Configure an endorsed tag.

note

A tag cannot be both endorsed and archived. If the tag is already in one category, it cannot be reassigned to the other without removing the first role.